Represent: Better Customer Service
(90 minutes or 3 hours)
Give your staff the skills to communicate with customers with more empathy, authenticity and creativity.
Improve your ability to adapt and change to meet customer’s needs. This workshop teaches participants the key foundation skills of improv to build their ability to react to uncertain situations and think quickly. Participants will use these new communication skills in safe work-based scenarios.
This workshop is ideal for customer service teams from 6 to 24 people